Whether it's a quick question or an emergency breakdown — our team responds fast, every time.
1-800-123-4567
24/7 Emergency Linehello@arcticcool.com
Reply within 2 hours123 Cooling Blvd, Suite 400
New York, NY 10001Mon–Sat: 7AM – 9PM
Emergency: 24/7Fill out the form below and we'll get back to you with a no-obligation quote within 30 minutes during business hours.
AC broken? Get priority dispatch now.
Conveniently located in the heart of the city, with service vans across all metro areas.
123 Cooling Blvd, Suite 400
New York, NY 10001
Quick answers to the questions we hear most often.
Our guaranteed emergency response time is within 2 hours anywhere in our service area, 24 hours a day, 7 days a week — including holidays. For non-emergency bookings, we offer same-day and next-day appointment slots.
Yes! We provide free on-site estimates for all new installations. For repairs and maintenance, our technician will diagnose the issue first and provide a full written quote before any work begins — with no obligation on your part.
We service all major AC brands including Carrier, Trane, Lennox, Daikin, Mitsubishi, LG, Samsung, Midea, Haier, Fujitsu, and many more. Our technicians are factory-trained across multiple brands to ensure quality service regardless of make or model.
All repairs come with a 90-day parts and labor warranty. New AC installations come with a full 1-year workmanship warranty in addition to the manufacturer's product warranty. We stand behind every job we do.
Costs vary depending on the issue and parts required. Minor repairs like capacitor replacements typically range from $80–$150. Gas refills are $99–$179. Major repairs like compressor replacements vary more. We always provide a transparent quote upfront before proceeding — no surprise bills.
Yes! Our Annual Maintenance Contract (AMC) includes 4 scheduled visits per year, priority emergency dispatch, 20% discount on all parts, free filter replacements, and a dedicated account manager. Plans start at $149/year for a single unit.
Absolutely. Every Arctic Cool technician undergoes a thorough background check before joining our team. All technicians are EPA-certified, carry photo ID, and wear identifiable Arctic Cool uniforms. Your safety and peace of mind is our priority.
Yes! We service offices, retail stores, restaurants, hotels, and large commercial buildings. We have dedicated commercial account managers and technicians with commercial HVAC certifications. Contact us for a custom commercial service quote.
Our team is standing by. Book online in seconds or call our emergency line — we'll be there fast.