About Us — PawPantry

Years in Business

Proudly serving pet families since 2018

Pets Fed Daily

Across Bangladesh and growing internationally

Customer Satisfaction

Based on 5,000+ verified reviews

📖 How It Started

From a Rescue Dog to a Revolution

PawPantry was born in 2018 when our founder, Dr. Nadia Rahman, adopted a malnourished rescue Labrador named Biscuit. Struggling to find genuinely healthy food for him in Bangladesh — free from mystery fillers and chemical additives — she decided to source it herself.

What started as a kitchen-table passion project quickly grew as friends, neighbours, and vets heard about the results. Biscuit thrived. Word spread. And PawPantry was born — Bangladesh's first premium natural pet food store.

Today we partner with 50+ ethical suppliers across 12 countries to bring scientifically-backed, honestly-labelled nutrition to over 12,000 pets daily. Biscuit? He just turned ten and still runs like a puppy.

Explore Our Products Meet the Team

🎯 Purpose

Our Mission & Vision

Everything we do is guided by two simple commitments.

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Our Mission

To make premium, natural, science-backed pet nutrition accessible and affordable for every pet family in Bangladesh — without compromise on ingredients, ethics, or transparency.

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Our Vision

A world where every pet lives a longer, healthier, happier life — because their families have access to honest, high-quality nutrition and the knowledge to use it well.

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Transparency

Every ingredient listed, no proprietary blends, no hidden fillers. What you read is what's in the bag.

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Sustainability

Ethical sourcing, minimal-waste packaging, and carbon-offset delivery for every order we fulfil.

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Science-Led

Every formula reviewed by board-certified veterinary nutritionists. No fads, just evidence.

🌱 Our Philosophy

"Food is medicine. When you feed a pet real, whole ingredients, you're not just filling a bowl — you're building stronger joints, brighter eyes, a calmer temperament, and years of extra life."

— Dr. Nadia Rahman, Founder & Chief Nutrition Officer

👥 The People Behind PawPantry

Our Expert Team

Passionate pet parents and nutrition professionals united by a single mission.

Dr. Nadia Rahman

Founder & Chief Nutrition Officer

Veterinary nutritionist with 14 years' experience. Nadia's rescue lab Biscuit inspired it all.

Arif Hossain

Head of Sourcing & Quality

Supply-chain expert who visits every supplier farm personally before onboarding them.

Priya Sharma

Senior Vet Nutritionist

RCVS-certified nutritionist formulating species-specific diets since 2015.

Tanvir Ahmed

Operations & Delivery Lead

The reason every order arrives fresh, on time, and exactly as promised.

🏅 Our Standards

What Makes Our Quality Different

Every product passes eight quality gates before it reaches our shelves.

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Farm-to-Bowl Traceability Full supply-chain visibility for every ingredient we use.

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Independent Lab Testing Third-party analysis for contaminants, nutrients, and purity.

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Zero Nasty List 220+ banned additives, fillers, and artificial preservatives.

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AAFCO & FEDIAF Compliant Meets international pet food safety and nutritional standards.

Our 4-Step Quality Process

Supplier Audit

We visit and certify every farm and factory before signing any supply agreement.

Ingredient Testing

All raw ingredients are tested on arrival at our certified partner labs.

Nutritional Verification

Finished product nutritional profiles verified against our vet-set benchmarks.

Palatability Trial

Taste-tested by real pets before any product is approved for our shelves.

🥩 Star Ingredients

Premium Ingredients We Love

Sourced ethically, chosen scientifically — these are the building blocks of every great meal.

Wild Salmon Omega-3 Rich · Anti-Inflammatory

Free-Range Chicken High Protein · Essential Amino Acids

Sweet Potato Complex Carbs · Digestive Fibre

Blueberries Antioxidants · Brain Health

💚 Our Promise

Our Pet Wellness Commitment

We believe healthy pets create happier families. Our wellness commitment goes beyond food — it's a holistic approach to your pet's quality of life at every stage.

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Free Vet Consultations

Every order over $50 includes a free 15-minute virtual consultation with our vet team.

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Personalised Nutrition Plans

AI-assisted meal planning tailored to your pet's breed, age, weight, and health conditions.

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Transition Support

Switching foods? Our team guides you through a safe, stress-free transition schedule.

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Free Learning Library

250+ vet-written articles on nutrition, behaviour, preventive care, and senior pet health.

🤝 Why 12,000+ Families Choose Us

The Trust Behind Every Bowl

We've earned our reputation one happy, healthy pet at a time.

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4.9★ Average Rating Across 5,000+ verified customer reviews on Google & Facebook.

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87% Repeat Customers The majority of our customers subscribe for auto-delivery within 90 days.

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Vet-Endorsed Recommended by over 200 veterinary clinics across Bangladesh.

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Award-Winning Best Pet Food Retailer — Bangladesh Business Awards 2024 & 2025.

Rooted in Love,
Grown by Trust

From a Rescue Dog to a Revolution