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PawPantry
Home β€Ί Contact

We'd Love to Hear From You

Questions about your order, pet nutrition advice, or just want to say hi? Our team is always happy to help.

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Call Us

Speak directly with our team for immediate help with orders or product queries.

+880 1800-PAWPANTRY
Mon–Sat Β· 9am – 8pm
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WhatsApp

Message us on WhatsApp for quick replies, order tracking, and product recommendations.

+880 1700-123456
Usually replies in <30 minutes
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Email Us

For detailed queries, wholesale enquiries, or partnerships. We reply within 24 hours.

hello@pawpantry.com.bd
Response within 24 hours
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Visit Our Store

Come in-person to browse products, get nutrition consultations, and meet the team.

123 Pet Lane, Gulshan-2, Dhaka
Open 7 days Β· 10am – 9pm
πŸ“¬ Send a Message

Get in Touch

Fill out the form and we'll get back to you faster than your pet finishes their bowl.

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πŸ“Ž Need to attach an order receipt or photo? Email us at hello@pawpantry.com.bd
πŸŽ‰ Message Sent!

We'll get back to you within 24 hours. Your pet thanks you for choosing PawPantry!

Happy pet at PawPantry store
πŸͺ Our Store Gulshan-2, Dhaka
πŸ• Store Hours
Sunday – Thursday 9:00 AM – 9:00 PM
Friday 2:00 PM – 9:00 PM
Saturday 10:00 AM – 8:00 PM
πŸ“¦ Online orders accepted 24/7
πŸ’‘ Quick Answers
How fast is delivery? 1–2 days in Dhaka, 2–4 days nationwide.
Can I return a product? Yes β€” within 7 days if unopened. Contact us first.
Do you offer wholesale pricing? Absolutely β€” email us with your requirements.
πŸ“ Find Us

Our Store Location

Conveniently located in Gulshan-2, Dhaka β€” easy to reach from everywhere in the city.

πŸ“ 123 Pet Lane, Gulshan-2, Dhaka 1212, Bangladesh Open in Maps β†—
❓ FAQ

Frequently Asked Questions

Can't find your answer? Just send us a message above.

Yes! We deliver nationwide across Bangladesh. Delivery to Chittagong, Sylhet, Rajshahi, Khulna and all major cities typically takes 2–4 working days. Nationwide delivery charges apply and vary by zone.
Every product we stock goes through a multi-step vetting process with our in-house veterinary nutritionist team. We only carry products that meet our strict natural ingredient standards. You'll see a vet-approved badge on qualifying products.
We offer free personalised nutrition consultations! Simply send us a message via WhatsApp or email with your pet's breed, age, weight, and any health concerns. Our nutritionist team will recommend the perfect formula within a few hours.
Absolutely. We offer tiered wholesale pricing for pet shops, veterinary clinics, kennels, and shelters. Contact us via email at wholesale@pawpantry.com.bd with your business details and we'll get you set up with a custom pricing plan.
We accept bKash, Nagad, Rocket, credit/debit cards (Visa, Mastercard), and cash on delivery for Dhaka orders. Bank transfers are available for wholesale orders above ΰ§³10,000.
We offer a 7-day return window for unopened products in original packaging. If your pet doesn't enjoy a product, contact us and we'll work to find a solution β€” including exchanges or partial refunds at our discretion. Our goal is 100% satisfaction for you and your pet.

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